Are my files secure?
FileCo uses a secure drop-site to transfer documents. Once you become a client we will set you up as a collaborator and give you access to a folder created specifically for you. Only you and FileCo will have access to these files and we guarantee their confidentiality. After we have completed your file we will not retain any client information.
What qualifications do you have?
FileCo is owned and managed by CPAs with years of public practice experience.
How does the process work?
The first step in the process is for us to set you up as a collaborator on www.box.com. We use this site as a secure drop box that allows us to easily transfer documents. Your files will only be visible to you and FileCo.
Once your account is set up you will be able to upload the file you want us to complete. What we will need is:
– Prior year CaseWare file
– Prior year corporate tax return file
– Backup of Simply Accounting/QuickBooks file or a trial balance printed from the software your client uses
– Any other supporting documents you want in the file
After we have received your files we will start work on the engagement. We will complete financial statements, common size analysis, necessary working papers and the corporate tax return. We will then send you the completed CaseWare file, tax return and a brief memo outlining any issues that we have noted in the file that require your attention. If there are any issues that need to be resolved before we can complete the file we will contact you regarding their resolution. All documentation and working papers will be done directly in CaseWare so you will have a completed paperless file. Our expected turnaround time for a file is under 14 days.
Will FileCo’s employees contact my clients directly?
We recognize the relationship with your clients is your most valuable asset and we do everything to protect that relationship. Our team member assigned to your file will only contact those clients whom you have given us permission to contact directly to resolve file queries.
For each engagement, you make the choice about whether you want FileCo to contact your client directly or liase with yourself of a member of your team to ask any necessary questions of your client.
Our principals are trained accountants with years of public practice experience. When we do contact clients directly, we use a carefully scripted process designed to enhance your relationship with the client and minimize the potential for confusion.
Isn’t FileCo competing with my practice?
FileCo restricts its work to serving small practitioners. We will never solicit or accept engagements directly from businesses nor are we licensed to do so.
What version of CaseWare do you use?
We are currently using CaseWare Version 2014.00.072.
How do you prepare financial statements?
We prepare our financial statements using Microsoft Excel. Most of our clients make a small investment in “CaseWare Connector”, a Microsoft Excel add-on that integrates with CaseWare files. We also offer several templates for you to choose from.
Many of my clients have an annual dividend/bonus accrual. How do you handle this?
FileCo prepares your file based on how it was completed in prior years. If we can see that your client gets an annual dividend accrual to cover their shareholder loan account, we will accrue it in that way.
If we are ever unsure how any file issue should be resolved, we will contact you regarding its resolution before the file is complete.
What are your prices?
Our prices are based on a percentage of your client’s annual engagement fees. The price will be determined and agreed upon before we commence work on a file.
Call us today at 604-235-2395!